For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.


Q: What does SEO stand for?

A: The acronym SEO stands for Search Engine Optimization.

Q: What is SEO?

A: To put it plainly, SEO or search engine optimization is the art of adjusting a website, editing and creating relevant content in order to improve the chances of search engines finding your website.

Q: Why aren’t we on page 1 on Google?

A: You might have little to zero content or content that has no soul. What keyword were you searching? There are lots of questions around page ranks. Importantly getting to number 1 on Google can be Qwik depending on your chosen keyword, timescales and budget. First though you need to do SEO!

Q: How long does it take to get to the first page of Google?

A: How long is a piece of string…? We will initially analyse your website and your competition, plan a keyword strategy and implement a rough time scale. If you are seeking to get on the first page of google for a search term like “Iphone for sale” you can be sure you will need to compete against Apple and the likes. However if your long tail keyword is a bit like this “used apple iphones for sale in brooklyn,” the time and money we need to spend will be far smaller and the chances of getting ranked on the first page far greater.

Q: Do I need a blog and why does it matter?

A: Yes, a blog is important for a number of reasons, mainly it offers your site visitors some value, think market-relevant news. Blogs also ensure your website has keyword rich content which google’s bots and crawlers love. Most importantly when blogging to compliment your sites search engine optimisation you must ensure the content is of value, has no spelling or grammar mistakes and is not just full of the keyword you want to rank for. Basically it needs to read well.

Q: What happens after I’ve picked a price plan and paid?

A: We thank you for your custom in advance. On receipt of payment we will contact you via email within 48 hours in order to acknowledge receipt and let you know what the next steps are. We’ll usually start with analysing your website, its current rankings, site visitors and of course doing some keyword research but this is dependent on the package you choose. Put simply we will contact you within 48 hours or sooner. Note: we may ask that you provide us access to your google analytics or adword account.

Q: How do I grant you access to my Google Analytics account?

A: Google is your best source, follow the link to find out how